SHIPPING & DELIVERY
FREE SHIPPING
We are pleased to offer our customers excellent value and service. This is why the majority of our items come with free shipping from warehouses of our suppliers around the globe.
Our products are sourced directly from our network of suppliers to bring you the best selection and quality. This means we don’t hold inventory, and the products are sent to you directly from our suppliers when you place an order.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. Also please keep in mind to not purchase products which are not allowed in your country.
SHIPPING TIME
For the majority of expensive items (those priced at $100 or more), we use FedEx for shipping. Standard shipping is utilized for other products. Delivery times vary based on location and the product. Below are our estimated delivery times:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2 – 9 Business days |
| Canada, Europe | 7 – 20 Business days |
| Australia, New Zealand | 7 – 20 Business days |
| Mexico, Central America, South America | 15 – 30 Business days |
*This doesn’t include our 2-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.