Customers
WhatsApp messages
Send customers a ready-made message from your own WhatsApp.
How it works
A WhatsApp button opens WhatsApp on your phone or computer with a chat to the customer and the message already written, in the customer’s language. Check it and press send yourself; nothing is sent until you do.
Where you find it
“WhatsApp” on each upcoming booking writes about that visit, with the link to reschedule or cancel. “On my way” on a stop in Today says you’re coming and when you should arrive. “Invite by WhatsApp” on a customer’s page sends the invitation for a recurring visit that is due.
The phone number
The buttons only show when the customer has a phone number WhatsApp can use: a mobile number, best with its country code (for example +32 470 12 34 56).
Still stuck? Ask us.